Terms of Service

By engaging Swenivis Technologies — whether through a signed statement of work, a purchase order, or written confirmation via email — you ('the Client') agree to be bound by these Terms of Service ('Terms'). These Terms form the legal basis of the commercial relationship between the Client and Swenivis Technologies ('we', 'us', or 'the Company').

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, you must not proceed with the engagement.

We reserve the right to update these Terms at any time. Continued engagement following notice of updated Terms constitutes acceptance of the revised Terms.

Swenivis Technologies provides digital technology services including, but not limited to: software development, AI and automation solutions, mobile and web application development, quality assurance and software testing, search engine optimisation, content strategy, and cloud and DevOps consulting.

The specific scope of services for each engagement is defined in a Statement of Work (SOW), proposal document, or project brief agreed in writing between both parties. Any services not explicitly described in the agreed scope document are considered out of scope and will be subject to a separate quotation.

We reserve the right to subcontract portions of the work to qualified third-party specialists. In all cases, Swenivis Technologies remains responsible for the quality and delivery of the final output.

Unless otherwise agreed in writing, invoices are issued on either a monthly basis (for retainer or time-and-materials engagements) or at agreed project milestones (for fixed-scope projects). All invoices are due within 30 days of the invoice date ('Net 30').

Payments are to be made via bank transfer to the account details specified on each invoice. All fees are quoted in the currency stated in the project agreement. Swenivis Technologies is not responsible for currency conversion costs or international wire transfer fees incurred by the Client.

Late payments will accrue interest at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date until payment is received. Swenivis Technologies reserves the right to suspend active project work during periods of significant payment delinquency (exceeding 30 days past the due date) after providing written notice.

All quoted fees are exclusive of applicable taxes. The Client is responsible for any GST, VAT, withholding tax, or other applicable taxes in their jurisdiction.

Upon receipt of full payment for an engagement, the Client shall own all custom work product created specifically for that engagement — including source code, designs, written content, and documentation ('Deliverables'). Ownership transfers to the Client only upon full settlement of all outstanding invoices.

Swenivis Technologies retains ownership of all pre-existing intellectual property, tools, frameworks, libraries, methodologies, and know-how that existed prior to the engagement or that are developed independently of the project ('Background IP'). Where Background IP is incorporated into Deliverables, we grant the Client a perpetual, non-exclusive, royalty-free licence to use such Background IP as incorporated in the Deliverables.

Nothing in these Terms grants the Client ownership over Swenivis Technologies' internal tools, proprietary development frameworks, reusable components, or general methodologies. The Client may not resell, sublicense, or transfer any Background IP rights.

Both parties agree to maintain the confidentiality of any non-public, proprietary, or sensitive information shared during the engagement ('Confidential Information'). This obligation applies to both parties mutually — Swenivis Technologies will not disclose your business information, and we ask that you maintain the confidentiality of our methodologies, pricing, and internal processes.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known to the receiving party before disclosure; (c) is independently developed by the receiving party without reference to the Confidential Information; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt written notice where permissible.

These confidentiality obligations survive the termination of the engagement for a period of three (3) years.

To the maximum extent permitted by applicable law, Swenivis Technologies' total liability to the Client for any claims arising from or related to an engagement — whether in contract, tort, or otherwise — shall not exceed the total fees paid by the Client to Swenivis Technologies in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall Swenivis Technologies be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or cost of substitute goods or services, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be limited under applicable law.

Either party may terminate an engagement by providing 30 days' written notice to the other party. During the notice period, both parties shall fulfil their existing obligations — the Client shall pay for work completed up to the termination date, and Swenivis Technologies shall deliver all completed work product.

Swenivis Technologies may terminate an engagement immediately upon written notice if: (a) the Client has not paid an overdue invoice within 30 days of a formal payment demand; (b) the Client materially breaches these Terms and fails to remedy the breach within 14 days of written notice; or (c) the Client engages in conduct that is unlawful, abusive, or creates a risk to Swenivis Technologies' reputation or team.

Upon termination, all sums owed by the Client become immediately due and payable. Swenivis Technologies will deliver all completed work product upon receipt of all outstanding payments.

These Terms and all disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes that cannot be resolved through good-faith negotiation between the parties shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. Both parties irrevocably submit to the personal jurisdiction of those courts.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes amicably through a 30-day negotiation period, commencing from the date one party notifies the other in writing of the dispute.

Email: hello@swenivis.com

Company: Swenivis Technologies, Bengaluru, Karnataka, India