Question 1

What does Swenivis Technologies do?

Accepted Answer

Swenivis Technologies is a Bengaluru-based software engineering and consulting firm. We design, build, and scale software products for startups and enterprises — from custom web and mobile applications to AI/ML integrations, QA automation, cloud infrastructure, and digital marketing. We work as a long-term technology partner rather than a one-off vendor.

Question 2

Where are you based, and do you work with clients globally?

Accepted Answer

Our team is based in Bengaluru, India, but we serve clients across India, the UK, the UAE, the US, and Southeast Asia. We work fully remote and async-friendly, with collaboration tools and overlapping time windows for international clients.

Question 3

How long has Swenivis been in operation?

Accepted Answer

Swenivis Technologies was founded on 14 May 2026 by Chandrashekar Madu Naik in Bengaluru, India. We are a new company, and we are honest about that. What we bring to every engagement is our founder's 20+ years of enterprise software experience — not a long client list. We are actively building our first client partnerships and would love your project to be among them.

Question 4

What makes Swenivis different from other software development firms?

Accepted Answer

Three things stand out: first, we have deep vertical expertise in AI and automation — not as an add-on, but as a core practice. Second, every engagement is led by a senior engineer, not handed off to junior developers after a sales call. Third, we publish our process, our decision frameworks, and our case study numbers publicly — we operate with full transparency.

Question 5

What industries do you specialise in?

Accepted Answer

Our heaviest experience is in fintech, healthcare SaaS, e-commerce, manufacturing operations, B2B SaaS platforms, and edtech. We also work in proptech and logistics. If your domain isn't listed, reach out — we assess each engagement on its technical merits.

Question 6

Do you work with early-stage startups, or only larger companies?

Accepted Answer

Both. We are well-suited to early-stage startups where we can build from zero, make pragmatic stack choices, and ship fast. We are equally equipped for growth-stage and enterprise clients who need specialist depth. As a new company ourselves, we have a genuine appreciation for what it takes to build something from scratch.

Question 7

What services does Swenivis offer?

Accepted Answer

Our six core service lines are: (1) AI & Agentic Engineering — autonomous multi-agent systems, LLM integrations, RAG pipelines, and agentic workflow design; (2) Custom Software Development — full-stack web platforms and SaaS products; (3) Mobile App Development — iOS, Android, and cross-platform React Native with on-device AI; (4) Cloud & DevOps Engineering — Kubernetes, IaC, ML pipeline orchestration, and LLMOps; (5) QA & Test Automation — full test pyramid including LLM output validation and prompt regression testing; and (6) SEO & Organic Growth — technical SEO plus Generative Engine Optimisation (GEO) for AI answer engines.

Question 8

Can you handle both design and development?

Accepted Answer

Yes. We offer UX/UI design as part of most product engagements — wireframing, prototyping in Figma, and design systems. For pure-design-only briefs (brand identity, illustration), we partner with specialist design studios we trust.

Question 9

Do you offer staff augmentation or team extension?

Accepted Answer

Yes. You can embed individual Swenivis engineers into your team on a monthly retainer. They work in your tools, attend your standups, and report to your engineering manager — while remaining employed and managed by us so you avoid the overhead of hiring.

Question 10

What does your QA and testing service include?

Accepted Answer

It covers the full test pyramid: unit tests (Jest, Vitest, PyTest), integration tests, end-to-end browser automation (Playwright, Cypress), API testing (Postman, k6), and performance/load testing (Locust, k6). We also set up CI pipelines to run tests on every push and produce coverage reports. For regulated industries we provide audit-ready test documentation.

Question 11

Do you offer post-launch maintenance and support?

Accepted Answer

Yes. After go-live we offer three tiers: a lightweight monitoring plan (uptime alerts, dependency updates), a standard retainer (bug fixes, minor features, monthly reporting), and a dedicated engineering retainer (ongoing feature development, SLA-backed response times). Most clients start on the standard tier.

Question 12

Can you take over an existing project built by another team?

Accepted Answer

Yes. We begin with a paid technical due diligence sprint (typically 2–5 days) to assess code quality, architecture, security posture, and technical debt. We then present a remediation plan with timeline and cost before committing to long-term ownership. Our founder has extensive experience with legacy system assessments and incremental modernisation.

Question 13

What engagement models do you offer?

Accepted Answer

Three models: Fixed-Scope (agreed deliverables, fixed price and timeline — best for well-defined projects), Dedicated Team (a named team embedded in your company on a monthly fee — best for ongoing product development), and Staff Augmentation (individual specialists added to your team — best for plugging skill gaps without full outsourcing).

Question 14

What is the minimum project size you take on?

Accepted Answer

For fixed-scope projects, our minimum engagement is typically ₹3–4 lakhs or roughly $4,000 USD. Below that, the overhead of contracts, onboarding, and context-switching makes it difficult to deliver quality work. For staff augmentation, the minimum is one engineer for three months.

Question 15

How quickly can you start a new project?

Accepted Answer

For most projects, we can mobilise a team within one to two weeks of contract signing. Dedicated Team engagements may take two to three weeks to assemble the right mix of skills. We do not keep a bench of idle engineers — everyone on your project will be committed to it.

Question 16

Can we start with a small discovery or pilot sprint before committing to a full engagement?

Accepted Answer

Absolutely — and we recommend it. A one- or two-week discovery sprint (₹1–2 lakhs) gives you a detailed technical specification, architecture recommendation, risk register, and project plan. It protects both sides and dramatically reduces the chance of a mis-scoped engagement.

Question 17

How do you handle scope changes mid-project?

Accepted Answer

We use a lightweight change request process. Any out-of-scope request is documented, estimated, and approved before work begins. For fixed-scope contracts, this keeps billing clean and predictable. For dedicated team and retainer engagements, scope flexibility is built in — we re-prioritise the backlog each sprint.

Question 18

What technology stack does Swenivis use?

Accepted Answer

We are deliberately polyglot. On the frontend: Next.js/React, TypeScript, and Tailwind CSS. On the backend: Node.js, Python (FastAPI/Django), and Go for performance-critical services. Databases: PostgreSQL, MongoDB, Redis, and Supabase. Cloud: AWS, GCP, and Azure. For AI: OpenAI, Anthropic, LangChain, LlamaIndex, and custom fine-tuned models. For mobile: React Native and Swift/Kotlin when native is warranted.

Question 19

Are you vendor-agnostic, or do you push specific tools?

Accepted Answer

Vendor-agnostic. We recommend the best tool for the job, not the one that pays us referral fees. Our case studies include decisions to use boring, proven technology (plain PostgreSQL over a trendy vector DB) as often as decisions to adopt cutting-edge tools. We document our reasoning transparently.

Question 20

Can you work with our existing legacy codebase?

Accepted Answer

Yes. We have migrated PHP monoliths to Node microservices, refactored Django 2 apps to FastAPI, and modernised decade-old ASP.NET systems. We prefer incremental strangler-fig migrations over big-bang rewrites — they are safer and you can ship value throughout.

Question 21

What is agentic AI, and do you build with it?

Accepted Answer

Agentic AI refers to systems where an LLM (or a network of LLMs) can plan, use tools, call APIs, write and execute code, and iterate on its own output to complete a multi-step task — rather than just generating a single response. Think of it as moving from a chatbot to an autonomous co-worker. We build agentic systems using LangGraph (for stateful, graph-based agent orchestration), CrewAI (for multi-agent collaboration), and Model Context Protocol (MCP) integrations that connect AI models to your internal tools and databases. Every agentic system we build includes a full evaluation harness — we treat agent reliability with the same rigour as software reliability.

Question 22

How do you approach AI and LLM projects?

Accepted Answer

We follow a four-tier framework matched to business complexity: (1) Prompt engineering and RAG — for 70% of use cases; fastest to ship, lowest risk, often sufficient; (2) Fine-tuning on a foundation model — when domain-specific accuracy requires it and labelled data is available; (3) Agentic workflows — for multi-step, tool-using autonomous processes (LangGraph, CrewAI, MCP integrations) where a single LLM call cannot complete the task; (4) Training from scratch — only when proprietary data creates a genuine moat and no foundation model suffices. Most clients need tiers 1 or 3. We never oversell tier 4.

Question 23

What cloud platforms do you support?

Accepted Answer

AWS is our most commonly used platform. We also work on GCP (particularly for ML workloads and BigQuery) and Azure (common in enterprise Microsoft environments). We can manage multi-cloud setups and help you avoid vendor lock-in where that matters.

Question 24

Do you build mobile applications?

Accepted Answer

Yes. We typically build with React Native for cross-platform apps where budget or timeline is a constraint. For apps where native performance or platform-specific features are critical (AR, complex animations, deep OS integration), we build in Swift (iOS) and Kotlin (Android) in parallel.

Question 25

How is pricing structured?

Accepted Answer

Fixed-scope projects are priced on deliverables — you get a detailed statement of work with a single number. Dedicated team and staff augmentation engagements are priced per engineer per month, with no hidden fees. We share ballpark ranges on our pricing page so you can self-qualify before a call.

Question 26

Do you require an upfront deposit?

Accepted Answer

For fixed-scope projects, yes — typically 30–40% upfront, with milestone-linked payments thereafter. For retainer engagements, we invoice monthly in advance. We do not start work until the first payment clears.

Question 27

What currency do you invoice in?

Accepted Answer

Indian clients are invoiced in INR with GST. International clients (UK, US, UAE, etc.) are invoiced in USD or GBP depending on preference. We accept bank transfer (SWIFT/NEFT), Wise, and Stripe. We provide GST-compliant invoices for Indian entities.

Question 28

Who owns the intellectual property — the client or Swenivis?

Accepted Answer

The client owns 100% of all custom code, designs, and deliverables produced for their project, from day one. This is stated explicitly in every contract. We retain no licence or reuse rights to your IP. The only exception is pre-existing Swenivis tooling or libraries we integrate — those are licensed to you royalty-free.

Question 29

Do you sign NDAs?

Accepted Answer

Yes, always. Our standard mutual NDA is included in the engagement contract. If you prefer your own NDA template, we are happy to review it. We treat client information as strictly confidential regardless of whether a formal NDA is in place.

Question 30

What happens after the project is delivered?

Accepted Answer

Every project includes a 30-day warranty period during which we fix any bugs at no additional cost. After that, clients can move to one of our maintenance plans or continue with a dedicated team retainer. We do not disappear after launch.

Question 31

What is your typical response time for support issues?

Accepted Answer

Under our standard retainer, we respond to support tickets within 4 business hours. Under our SLA-backed premium retainer, critical issues receive a 1-hour acknowledgement and 4-hour resolution target. All support is handled by the same engineers who built your system — not a generic helpdesk.

Question 32

How do we report a bug or raise a support request?

Accepted Answer

We set up a shared project management space (Linear, Jira, or Notion — your choice) during onboarding. You raise issues there and we triage them in our daily standup. For emergencies, you have a direct Slack channel to the team lead. No ticketing system black holes.

Question 33

Do you offer SLA-backed support?

Accepted Answer

Yes, as part of our Premium Support retainer. SLAs cover response time, resolution time, and monthly uptime. We provide monthly reports showing SLA compliance. If we miss an SLA target, you receive a service credit. This tier is available from ₹60,000/month.

Question 34

Can we hire Swenivis team members directly after the engagement?

Accepted Answer

Our contracts include a 12-month non-solicitation clause, consistent with industry practice. After that window, we have no objection to clients hiring engineers they have worked with and trust. We view it as a compliment. If a client wants to hire mid-engagement, we can negotiate a placement fee and transition plan.

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Ready to engineer your
next breakthrough?

Frequently asked questions

General

Services

Engagement Models

Technology

Pricing & Legal

Support

Still have questions?

Ready to engineer your
next breakthrough?

Frequently asked questions

General

Services

Engagement Models

Technology

Pricing & Legal

Support

Still have questions?

Ready to engineer yournext breakthrough?

Frequently asked questions

General

Services

Engagement Models

Technology

Pricing & Legal

Support

Still have questions?

Ready to engineer yournext breakthrough?

Ready to engineer your
next breakthrough?

Ready to engineer your
next breakthrough?